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For HOAs & Community Associations

Happier residents, less board burnout

From pool hours to gate codes to maintenance requests, residents have questions around the clock. botti handles the routine ones instantly — so your board and management team can focus on what really matters.

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Sound familiar?

These are the everyday problems botti was built to fix.

Board members buried in resident texts

Volunteer board members shouldn't be answering 'what time does the pool close?' at 9 PM. Same questions, every week, eating into personal time.

Maintenance requests fall through the cracks

Emails get lost, voicemails go unchecked, and small issues become big ones. Residents get frustrated when nothing happens.

Communication chaos at scale

With hundreds of residents asking the same things — amenity hours, parking rules, dues, events — manual replies don't scale.

Everything botti can handle for you

Answer common resident questions 24/7

Pool hours, gate codes, trash schedules, parking rules, amenity bookings — botti knows it all and shares it instantly.

Log maintenance requests

Residents report issues by text. botti collects the details, photos, and unit number, then routes it to your management team or vendor.

Share community announcements

Send updates about meetings, closures, events, and emergencies — directly to residents' phones with high open rates.

Handle amenity reservations

Book the clubhouse, party room, or BBQ area through a quick text conversation. botti checks availability and confirms instantly.

Answer dues & violation questions

Pull resident-specific info from your management software so residents get accurate answers without calling the office.

Live handoff to management

Sensitive issues, disputes, or anything botti can't answer routes straight to your property manager or board contact.

A real customer conversation

9:41
B
botti
Hey, what time does the pool close tonight?
The pool closes at 10 PM tonight! Last call for the gate at 9:45.
Also my garage door opener stopped working
Got it — I'll log a maintenance request. Can I get your unit number?
Unit 214
Thanks! Ticket #3892 created. Maintenance will reach out within 1 business day 🔧

Give your residents 24/7 answers

Book a free demo and see how botti can save your board and management team hours every week while making residents happier.

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